page contents

Terms of Use

Welcome to ExecutiveGrooming.com.au!


ExecutiveGrooming.com.au is Australia’s destination of premium men’ grooming products offering the highest possible quality for men’s shaving, moustache & beard care, nail care, skin care and hair care.

Our collection is tastefully selected from the leading European brands such as Niegeloh Solingen (Germany), Hans Kniebes (Germany), Mondial 1908 (Italy), Hercules Sagemann (Germany) and others.

This website is operated by EUROPA BRANDS PTY LTD (ABN: 57626789400)

Please take a moment to review the Terms of Use you must adhere to when using our website.

In these Terms of Use, “we”, “us” or “our” means EUROPA BRANDS; the “website”, “site”, “sites” means www.ExecutiveGrooming.com.au.

Access and Use of the Website

Entering this website constitutes your agreement to abide by these Terms of Use. Your dealings with us and your use of the website is also subject to other policies, which form part of these Terms of Use and include the Privacy Policy, Ordering, Returns and Exchanges, Shipping and Delivery.
We reserve the right to make changes to these Terms of Use at any time without notice. You should check the Terms regularly for any updates. By continuing to use the website, you consent to any variations to the Terms, whether or not you actually reviewed them.
If you do not agree to be bound by these Terms, please do not use the ExecutiveGrooming.com.au website.

Compliance

You agree that you will not use the website for any unlawful purpose or violate or attempt to violate the security of the website. You are prohibited from using the website to send unsolicited commercial or bulk electronic messages, knowingly transmitting any virus or other disabling feature to or via the website, making any fraudulent or speculative enquiries, reservations or requests using the website, tampering with, hindering the operation of or making modifications to the website, providing false information when creating or updating your account, or attempting any of aforementioned acts or permitting another person to do any of the above acts. In addition, you must not post on or transmit through ExecutiveGrooming.com.au any threatening, harmful, harassing, obscene, unlawful, abusive, vulgar, hateful, indecent, discriminatory, defamatory, sexually explicit or otherwise objectionable information or material of any kind which could give rise to civil or criminal proceedings, or otherwise violate any laws or regulations, infringe a third party's rights or privacy, or contradict any applicable standards or codes. Europa Brands will report any such breach to the relevant law enforcement authority and disclose your identity to them.

Copyright & Trademark Notice


All website content, including text, design, logos, graphics, icons and images, as well as selection and arrangement thereof, is the sole property of Europa Brands, Copyright ©2018. ALL RIGHTS RESERVED. All product logos, names and trademarks are property of their respective manufacturer.
You are provided with access to the website strictly for your personal and non-commercial use. You may use the website content only for the purpose of shopping on this website, and for no other purpose. You are not permitted to copy, translate, publish, manipulate, distribute or otherwise reproduce any part of the content in any form or by any means without written permission from us. Any misuse of the website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Links


The website may contain links to other sites that are owned and operated by third parties. Europa Brands is not responsible for the operation of or content of those sites and you link to any of such websites at your own risk. Europa Brands disclaims all warranties, representations and guarantees, either express or implied, in relation to the accuracy, legality and value of the content contained on external websites. It is your responsibility to review Terms and Conditions of any external website you visit.

Termination of Use

We reserve the right to restrict, suspend or terminate this agreement and your access to the website or any of its features in our sole discretion, at any time without notice. You are personally liable for any orders that you place or charges you incur prior to termination.
In the event of termination you are no longer authorised to access the website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in these Terms of Use will survive. You may cease to use the website at any time in your absolute discretion.

Disclaimers and Limitations of Liability

Europa Brands makes no representations or warranties of any kind, either expressed or implied, with regard to the operation of this website or its content, information, materials or merchandise included on this website.
No oral advice or written information given by Europa Brands or its affiliates, agents, directors, officers, employees, distributors, sponsors, contractors, merchants, successors, or the like, shall constitute a warranty.
Our website, including its contents and all merchandise, is provided to you on “as is” basis. It may contain errors and inaccuracies and may not be complete or up-to-date. We do not warrant your access to the website will always be available or error- or virus-free. We are not liable to you or anyone else if interference with, or damage to, your computer systems occurs in connection with the use of this website. You assume all risk of use of all features of the website. You release Europa Brands of all responsibility for any consequences of their use.

You expressly agree that your use of this website is subject to these Terms and is at your own risk. Europa Brands will not be liable for any damages of any kind arising from any use or access of, or any inability to use or access, the website (whether direct, indirect, incidental, special, punitive, consequential, exemplary or any other damages, including, without limitation, any loss of profits, incomes, loss or corruption of data, or business interruption), whether in negligence, contract or other tortious action, even if an authorised representative of Europa Brands has been advised of or should have known of the possibility of such damages.

All the information provided on the website is intended for informational or educational purposes only and is not a substitute for proper care by medical professionals. All matters regarding the hygiene, diagnosis or treatment require proper medical advice. You should consult your healthcare provider regarding any statement or product on this website. Europa Brands does not accept any legal responsibility for any personal injury or other damage or loss arising from the use or misuse of the products or information in any section.
If you do not agree to be bound by these Terms of Use, you must not use the website.

Products and Prices

Features of the products displayed are approximate only, including colour and size. Some items may appear larger or smaller than actual size due to screen settings. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item. We cannot guarantee that product descriptions are accurate, complete or error-free.
Errors will be corrected where discovered and GMS Executive Grooming reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been placed and whether or not the order has been confirmed and your credit card charged.
All prices displayed in this website are in Australian Dollars ($AUD) and are inclusive of GST (Goods and Services Tax).
Prices and availability are subject to change without notice.

Privacy Policy

Respecting your privacy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have developed this Privacy Policy to ensure that all personal information we collect is handled in a safe, secure and responsible manner, and in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth).

We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

This Privacy Policy forms part of the Terms of Use which governs your access to, and use of, the ExecutiveGrooming.com.au website.
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

The information we collect

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website, whenever you shop with ExecutiveGrooming.com.au or information you give us in any other way, such as by subscribing to our newsletters, email, or telephone communication. For example, we may collect the following personally identifiable information: your name, address, telephone number, email address, billing information and order information.

We do not store your credit card information.

If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorised access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

How we use the information we collect

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the products and services you request
  • To send you our newsletters and other offerings by email. If you do not wish to receive mailings from us, you can opt out of our mailing list at any time by emailing us at sales@executivegrooming.com.au or using unsubscribe facility in our emails
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  • To answer queries and resolve complaints
  • To improve our merchandise selections, customer service, and overall shopping experience.

We may also collect, hold, use and disclose your information for other purposes explained at the time of collection or which are required and authorised by, or under law, and for which you have consented.

Others with whom we may share your information

All of the above information that we collect, as described above, may be shared with:
Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximising our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Business Transitions: We may transfer or share a copy of personal information about you in the event that ExecutiveGrooming.com.au or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our website prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of ExecutiveGrooming.com.au to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. ExecutiveGrooming.com.au specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorised use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. ExecutiveGrooming.com.au partners with advertising companies to place our advertising on publisher websites on the internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third party cookies, which allow them to develop personalised advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use ExecutiveGrooming.com.au cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

 

Access to and correction of the information collected by us

Upon your request, we will provide you with access to personal information we hold about you, except in limited circumstances in which it is permitted by law for us to withhold this information. We may however charge a fee to cover our reasonable costs of locating the information and providing it to you. We will generally be able to respond to your request within 30 days.
If you wish to change personal information that is inaccurate, incomplete, out-of-date, irrelevant or misleading, please contact us and we will modify your record. We may ask you to verify your identity before processing any access or correction requests, to make sure that the privacy is properly maintained.
If you wish your personal information deleted, please contact us and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.
All information we gather about you is hold electronically. We will endeavour to take all reasonable steps to ensure that the information we collect, use and disclose is accurate, up to date, complete and relevant (in the case of use and disclosure). We will also take reasonable steps to protect the information we hold about you from misuse, interference, loss and from unauthorised access, modification and disclosure.

Use of cookies

We may use cookie technology to provide information and services to visitors of ExecutiveGrooming.com.au. A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognise your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided. That customer information is stored on our secured database. 

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the ExecutiveGrooming.com.au website. Cookies are useful to determine visitor traffic patterns. We use this information to improve our site design, product assortments, customer service, and special promotions. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device or browser in order to allow us to better design future communications to you. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies and you will not be able to take full advantage of the services on our website.
We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Care Partners. These third parties are prohibited by our agreement with them from sharing that information with anyone other than us or our other Customer Care Partners.

Your account

To make online shopping faster and easier, you may register on the ExecutiveGrooming.com.au website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
You are responsible for maintaining confidentiality of your account and password and for restricting access to your computer. You also accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service and terminate access to the account at any time in our absolute discretion.

Emails

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from ExecutiveGrooming.com.au you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
By using this website, you agree to abide by the terms in this Privacy Policy.

If you have further questions relating to this Privacy Policy, contact us by:

Email: sales@executivegrooming.com.au
Telephone:  1300 381 210 (Melbourne - Australia)

http://www.executivegrooming.com.au page contents